Privacy Policy
Effective Date: June 27, 2026
Privacy Policy for Dent Busters
At Dent Busters ("Dent Busters," "we," "our," or "us"), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Vehicle information
Insurance company information
Insurance claim number (when applicable)
Photos of vehicle damage
Appointment requests
Information submitted through estimate forms or contact forms
We may also automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Cookie and tracking information
How We Use Your Information
We use your information to:
Provide paintless dent repair (PDR) estimates
Schedule inspections and repair appointments
Process insurance-related repairs
Communicate regarding your vehicle or estimate
Respond to customer inquiries
Improve our website and customer experience
Analyze website traffic
Send appointment reminders and service updates
Provide marketing communications when permitted by law
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand website performance.
These technologies may include:
Google Analytics
Google Ads Conversion Tracking
Meta (Facebook) Pixel
Other website analytics and marketing tools
These services help us measure website performance and improve advertising.
You can manage cookie settings through your web browser.
SMS Communications
If you provide your mobile phone number, you may receive text messages related to:
Appointment confirmations
Appointment reminders
Estimate updates
Customer service communications
If you separately opt in, you may also receive promotional text messages.
Message frequency varies.
Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP.
Reply HELP for assistance.
Your consent to receive text messages is not a condition of purchasing services.
How We Share Information
We do not sell your personal information.
We may share your information only when necessary to operate our business, including with:
Insurance companies involved in your repair
Third-party estimating software providers
Payment processors
Website hosting providers
Marketing service providers
Email and SMS communication providers
We may also disclose information when required by law or to protect our legal rights.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
While no system can guarantee absolute security, we strive to protect the information entrusted to us.
Retention of Information
We retain personal information only as long as necessary to:
Complete requested services
Maintain business records
Meet legal or insurance requirements
Resolve disputes
Enforce our agreements
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including the right to:
Request access to your information
Correct inaccurate information
Request deletion of personal information
Opt out of certain marketing communications
To exercise these rights, please contact us.
Children's Privacy
Our website is intended for individuals who are at least 18 years old or who are acting with the involvement of a parent or legal guardian.
We do not knowingly collect personal information directly from children under the age of 13.
Contact Us
Dent Busters Auto Hail Repair
3629 Betty Drive, Suite B
Colorado Springs, CO 80917
Phone: (719) 266-3368
Email: info@dent-busters.us (replace with your preferred contact email if different)
Website: https://dent-busters.us