Privacy Policy

Effective Date: June 27, 2026

Privacy Policy for Dent Busters

At Dent Busters ("Dent Busters," "we," "our," or "us"), protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Vehicle information

  • Insurance company information

  • Insurance claim number (when applicable)

  • Photos of vehicle damage

  • Appointment requests

  • Information submitted through estimate forms or contact forms

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Cookie and tracking information

How We Use Your Information

We use your information to:

  • Provide paintless dent repair (PDR) estimates

  • Schedule inspections and repair appointments

  • Process insurance-related repairs

  • Communicate regarding your vehicle or estimate

  • Respond to customer inquiries

  • Improve our website and customer experience

  • Analyze website traffic

  • Send appointment reminders and service updates

  • Provide marketing communications when permitted by law

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand website performance.

These technologies may include:

  • Google Analytics

  • Google Ads Conversion Tracking

  • Meta (Facebook) Pixel

  • Other website analytics and marketing tools

These services help us measure website performance and improve advertising.

You can manage cookie settings through your web browser.

SMS Communications

If you provide your mobile phone number, you may receive text messages related to:

  • Appointment confirmations

  • Appointment reminders

  • Estimate updates

  • Customer service communications

If you separately opt in, you may also receive promotional text messages.

Message frequency varies.

Message and data rates may apply.

You may opt out of promotional text messages at any time by replying STOP.

Reply HELP for assistance.

Your consent to receive text messages is not a condition of purchasing services.

How We Share Information

We do not sell your personal information.

We may share your information only when necessary to operate our business, including with:

  • Insurance companies involved in your repair

  • Third-party estimating software providers

  • Payment processors

  • Website hosting providers

  • Marketing service providers

  • Email and SMS communication providers

We may also disclose information when required by law or to protect our legal rights.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

While no system can guarantee absolute security, we strive to protect the information entrusted to us.

Retention of Information

We retain personal information only as long as necessary to:

  • Complete requested services

  • Maintain business records

  • Meet legal or insurance requirements

  • Resolve disputes

  • Enforce our agreements

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Correct inaccurate information

  • Request deletion of personal information

  • Opt out of certain marketing communications

To exercise these rights, please contact us.

Children's Privacy

Our website is intended for individuals who are at least 18 years old or who are acting with the involvement of a parent or legal guardian.

We do not knowingly collect personal information directly from children under the age of 13.

Contact Us

Dent Busters Auto Hail Repair

3629 Betty Drive, Suite B
Colorado Springs, CO 80917

Phone: (719) 266-3368

Email: info@dent-busters.us (replace with your preferred contact email if different)

Website: https://dent-busters.us